For medical specialists
Remote · Secure · Rebated.
Trusted by specialists across Australia
The unfortunate truth
A patient with several long-term conditions needs input from an entire multidisciplinary team.
In practice, they rarely get it. Costs are prohibitive, wait times are ludicrous, and limited Medicare funding covers just 5 allied health sessions a year under a care plan.
Consequently, their GPs are left managing their care largely alone, without meaningful multidisciplinary input.
The solution
A multidisciplinary meeting about one patient, where a GP or specialist sits down with clinicians from other disciplines — specialists, allied and mental health — to agree on needs, goals and a treatment plan.
And it is rebated by Medicare — so the time you spend coordinating care is funded.
Why it’s different
Unlike referral letters or phone calls, case conferencing lets a care team consider a patient synchronously together — and be rebated for it.
| Capability | Case conferencing | Referral letters | Phone calls |
|---|---|---|---|
| Real-time, synchronous discussion | ✓ | Delayed | ✓ |
| Group consideration of the patient | ✓ | — | — |
| Specialist input without a separate referral | ✓ | — | — |
| Time spent is billable | ✓ | — | — |
| Efficient, instant feedback | ✓ | Delays | Phone tag |
Research consistently shows multidisciplinary case conferences deliver wide-ranging benefits across many health contexts.
When to use it
Six situations where a case conference beats another letter.
Your role
Get advice from clinicians who aren’t treating your patients, or coordinate the team that is. You pick the team, set the time and lead the discussion. You get discipline-specific thinking on what’s driving the presentation.
See the stepsA GP asks you in for your expertise. You consult on the call; the GP carries the ongoing care.
Conference.care is a clinical service, not a piece of software you are left to run. We keep a credentialled team of local specialists and allied health clinicians with real-time availability — the team you would be joining — convened around GPs’ most complex patients.
The platform is what makes that practical: it builds the team around each patient, finds a time, records consent, captures the notes during the call and prepares the documentation behind the claim.
One-off, or the same time every week. Everything else is built around your diary.
Add the patient you want to discuss and the input they need.
Any patient with a chronic or complex condition is eligible.
Yuliya RichardPsychologist
Andrew IlieffPhysiotherapist
Michelle TheodosiDietitian
Anthea KarseboomOccupational therapist
Hayden FisherExercise physiologist
Marianne Del PapaDiabetes educator
Anita FranklinMental health social worker
David WalkleyChiropractor
Emma SnelgarMental health nurse
AndreaPodiatrist
David John EdwardsPsychologist
Danielle ClintonPhysiotherapistYou pick the required specialties, we invite the best available clinicians from our 1,000+ local specialists and allied health.
All specialists, allied health, and GPs are eligible.
Each discussion is a short, secure video session inside Conference.care — you join, give your advice on the call, and the platform captures the notes and supports your Medicare claim.
You receive a dedicated MBS item rebate every time.
The discussion is bulk billed to the patient.
This certifies that Dr A. Rao took part in a
Multidisciplinary case conference
The same minutes that earn the item earn CPD — logged from the time you actually spent in the room. Where it goes depends on your college.
A GP tags a complex patient on their own clinical system — the clinical call stays with them.
The platform handles the logistics around it — surfacing a time, the secure video link and the paperwork.
GP
Geriatrician
EndocrinologistYou, the GP and other relevant specialists talk it through live — sharing advice on managing the patient.
Team composition, duration tiers, frequency intervals and the right item number — the platform holds you to each of them as you schedule, run and document the conference, so a claim is never left to memory.
Every clause of the case-conferencing items, and how the platform meets it, is set out on one page.
Whether you organise the conference or join one, Conference.care clears the coordination, compliance and paperwork — so your time goes to the clinical discussion.
No subscription, no per-conference charge, and we never take a cut of your rebate. Our allied health team is funded from their own billings, not yours. You spend your time on the clinical discussion; we look after everything else.
No subscription, no per-conference charge, no hidden fees — ever.
You claim the item through your usual channels. We never take a percentage.
If your practice isn't running telehealth yet, our team will get you going.
Why join
Multidisciplinary case conferences aren't just better for patients — they're better for your practice, your referral base, and your bottom line.
Your team, all the way
Tell us what your patient needs and a team is brought together from our clinician network to match. Want particular specialists — including ones you already work with? Say so, and we'll ensure they are present on your regular roster.
Book a pilot conferenceWho’s behind it
Conference.care was founded and is led by Australian doctors.
FRACP — Geriatric and general physician
Former RACGP federal president
Former RACGP federal vice president
Compliance & security
Developed in consultation with Avant Law, the legal arm of Australia's largest medical defence organisation, so compliance is handled as a forethought, not an afterthought.
What clinicians say
Conference.care has transformed case conferences from a frustrating task into a streamlined, high-value process. I've even had patients sit in, ask questions and take ownership of their health. This feels like what healthcare was meant to be.
I have found Conference.care extremely valuable. I have gained valuable insights from other healthcare professionals that have enhanced my clinical practice and provided a fantastic opportunity to contribute to better patient outcomes. I highly recommend Conference.care.
Specialists
Yes — completely free, with no fees. You claim the Medicare rebate as usual; we never take a cut.
After your conference, Conference.care prompts the correct MBS item number — whether you organised or participated — and you submit the claim through your usual channels, exactly as you would any other rebated service.
Clinical information is shared verbally or via screen-share during the conference. Calls aren’t recorded or transcribed, so the discussion itself is never captured. What is kept is the clinical note written during the session — your record of the conference, stored securely and available to you.
Teams are built from the clinicians nearest the convening GP, so the conferences you are invited to sit in your own catchment. The network reaches every state and territory, including hospital-based specialists, and is still growing; where an area is thin, our team recruits locally.
Yes — for a conference you convene, the composition is your call. Usually we put a team together to suit the patient; if you want particular colleagues, including someone not yet on Conference.care, tell us and we'll arrange it.
Yes. Our network includes hospital-based specialists, and you can join securely from anywhere.
Conference.care integrates with the major Australian specialist PMS, including Genie and Gentu, so records flow between your system and your conference team.
No. Conference.care runs in any web browser — and for practices not already set up for telehealth, we can provide a ready-to-use iPad.
Any other questions? Ask in the chat at the bottom for an immediate answer. Our clinician-led team will pick up anything requiring their specialist advice.
We're pioneering a new model of care — one where collaboration, communication and coordination come first. Join a growing network of specialists.
