For invited clinicians
You've been invited to a case conference
A GP who shares the care of one of your patients would like your input — one short, secure video discussion to bring the patient's care team onto the same page.
What is a case conference?
Real-time multidisciplinary dialogue
A case conference is a multidisciplinary meeting between a patient's GP and the other clinicians involved in their care — specialists, consultant physicians, and allied and mental health practitioners — to coordinate care for a patient with complex or chronic conditions.
Unlike letters and referrals, a case conference is real-time dialogue — shared decision-making and a cohesive treatment plan, without requiring the patient to attend or be referred externally.
Why you've been invited
A GP would like to coordinate the care of a patient you share
A patient with complex needs whose treatment you are involved in is being treated by several clinicians. Their GP is drawing that team together for a short, structured discussion — to agree on a single coordinated plan, or to review progress toward agreed goals.
Patient has consented
The patient has agreed to the discussion (but does not typically attend). Consent to discuss their care — and to bill Medicare for it — is obtained before the conference is confirmed.
Nothing to prepare
The GP presents the patient and leads the discussion. They are not asking you to take anything on — they are asking for fifteen minutes of your clinical judgement.
No ongoing commitment
Accepting one invitation commits you to one discussion only. There is no obligation to join future conferences — though you are welcome to.
The evidence
Better care, backed by research
Studies consistently show that when care teams meet like this, patients' problems are picked up earlier, care plans work better, and hospital visits go down.
Across many health settings, research consistently shows case conferences:
- Ensure patient problems are properly identified
- Generate more effective care plans
- Enhance clinical decision-making
- Reduce hospitalisations & ED presentations
- Improve symptom management and quality of life
- Reduce overall healthcare costs
What to expect
Three steps — accept, join, bill
Everything else — scheduling, consent, documentation and Medicare compliance — is handled for you.
Accept the invitation
You receive an invitation with the proposed time and patient context. Accept the ones that suit your schedule — decline or ignore the rest.
Join the discussion
Join the secure video conference from any device, anywhere. Share your clinical perspective — the GP leads the discussion, and the platform captures documentation in real time.
Bill Medicare
Conference.care logs the duration, participants and the correct MBS item number with a full audit trail — so claiming is straightforward through your usual channels.
Billing
You receive a dedicated MBS rebate
Case-conference participation is covered by specific MBS item numbers. The record-keeping is done for you — Conference.care captures the documentation and supports your Medicare claim.
Specialists and consultant physicians
| Duration | MBS benefit | Item |
|---|---|---|
| 15 min | $103.15 | 825 |
| 30 min | $164.55 | 826 |
| 45 min | $225.90 | 828 |
Allied and mental health practitioners
| Duration | MBS benefit | Item |
|---|---|---|
| 15 min | $49.75 | 10955 |
| 20 min | $85.30 | 10957 |
| 40 min | $141.85 | 10959 |
Figures shown are 85% MBS benefit amounts. Specialists and consultant physicians receive theirs in full; for allied and mental health participants a service fee is retained from the item and you are paid the balance. The discussion is bulk billed to the patient. Amounts are indicative and do not constitute financial or clinical advice.
Like the idea?
Case conferencing can become a regular part of your practice
Australian GPs have run 1,346+ case conferences through Conference.care. Join the network to receive regular invitations — it's free, and attendance is always optional.
Ready to contribute to better patient care?
Accept your invitation and join a short, secure case conference — or sign up to the network to receive regular invitations. No cost, no commitment.